FAQ

Will BB1/BB2 work with my device?
Any device that has a 1/8” inch standard headphone jack will be compatible with the BB1 including iPod, iPhone, MP3/MP4, laptops, CD Players, and pretty much all mobile devices.

The BB2 features a wireless bluetooth interface that will allow you to link it with most phones and mobile devices.

What happens if my speaker breaks?
Boombotix products are covered by a NO MATTER WHAT one-year warranty. This guarantees our products with free repair or replacement within one year from the date of purchase.

To warranty your speaker, visit www.boombotix.com/warranty.

How do I charge my speaker?
Boombotix speakers includes a USB charging cable so that you can hook it up to your computer and charge it. Charging takes approximately one hour and will provide approximately 6 hours of playback time.

How loud are they?
Boombotix speakers are the loudest portable speaker available for its size on the market. If you aren’t 100% satisfied with the audio performance, we will find it a new home.

I’m having trouble with pairing with my bluetooth speaker. What should I do?
Do not panic. Sometimes you just need to re-pair your device to freshen things up. Un-pair and delete the speaker from your audio source and turn off the speaker. Turn the speaker back on, put it into pairing mode (press power button twice) and search for the device. Repair with the speaker and resume your music playback. If this fails, try to charge your speaker. If all fails, visit www.boombotix.com/warranty.

My bluetooth speaker is not as loud when playing it wirelessly! What’s up with that?
Using bluetooth technology will result in approximately 10% loss of volume due to the limitations on the technology. This is normal for all bluetooth audio devices.

Can I pair with multiple speakers to get stereo sound?
Technically, you can’t pair with multiple speakers via bluetooth. However, you can wire speakers into your bluetooth speaker and use the it as an audio receiver. Boombotix is also developing a new technology to allow you to sync with multiple mobile devices. Details TBA.